FAQ


When will my order be fulfilled?
Due to our limited staff, orders are typically processed and shipped within three days. Need it sooner? Call or text us at 832.658.9572 or email style@frenchcuffco.com for more information regarding your order.
What is your current shipping & return policy?
We will be offering free shipping with orders over $50 and free returns on full-priced items. Returned items shipped back or via curbside must be done within 10 DAYS. For orders less than $50, you will be charged a flat rate fee of $10. Shipping costs are non-refundable. If you are not satisfied with an item, please email us at  style@frenchcuffco.com to start your return or inquire about an exchange.
Can I pick up curbside?
Learn about curbside here.
Can I use my physical gift card online?
Call or text us at 832.658.9572 or email style@frenchcuffco.com to learn how to use your physical gift card online.
Can I return a sale item?
Sale items are final sale.  Call or text us at 832.658.9572 or email style@frenchcuffco.com with any questions or concerns.
What does it mean when it says 'sold out' when I check out?
Due to the nature of our four brick-and-mortar stores, we may have items on hold for customers in-stores that are temporary unavailable online. If you would like to added to the hold list, call or text us at 832.658.9572 or email style@frenchcuffco.com and a stylist can provide more information for you.